This policy also governs the franchisee’s individual center websites that we administer on their behalf.

Legal Information

Sylvan Learning, Inc., which is headquartered in the United States, respects and understands the importance of privacy and security for our online customers. Any information collected is used primarily by Sylvan Learning, Inc., its affiliate companies and our Sylvan Learning franchisees to contact consumers for marketing and operational purposes. Persons who supply us with their telephone numbers or email addresses online may receive telephone or email contact from us, our affiliates or our Sylvan Learning franchisees with information regarding special promotions, new products and services or upcoming events. Persons in Canada who supply us with such information are providing implied consent under Canada’s Anti-Spam Legislation (CASL) for us, our affiliate companies, and our Sylvan Learning franchisees to send them electronic marketing communications under CASL. See the end of this policy for contact information for us, our affiliate companies, and our Sylvan Learning franchisees, as required under CASL. If you do not wish to give this consent under CASL, please do not provide your telephone number or email address. Your personal information may be disclosed when authorized or required by law.

To opt out of marketing communications, you may use the unsubscribe link at the bottom of any marketing email message or email slcinformationdesk@sylvanlearning.com with your request. Please allow 10 business days for the request to be processed. Please note that if you opt out of marketing communications, we may not be able to provide information and services to you.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.

Trademarks, Guidelines and Disclaimers

Website Link Policy and Disclaimer

Sylvan is not responsible for the content of any third party linked site that is not owned by Sylvan Learning, Inc. and its affiliate companies, or of any other links contained in such third party sites. Sylvan provides links to you for your convenience only, and the inclusion of any link to a site not owned by Sylvan is not an endorsement by Sylvan of the site or its contents. Sylvan assumes no responsibility for any other party's site hyperlinked to the Sylvan website or in which any part of the Sylvan website has been hyperlinked.

No permission is granted here to you to use Sylvan's icons, site address, or other means to hyperlink other Internet sites with any page in the Sylvan website. You must obtain prior written permission to hyperlink in any manner to the Sylvan website.

Trademarks

Sylvan Online, Sylvan, Sylvan Learning Center, Ivy West, Ivy.com, Sylvan Prep, the Sylvan logo and "Learning Feels Good" are trademarks or registered trademarks of Sylvan Learning, Inc., Educate, Inc. or their affiliate companies. Elements of this website are protected by trade dress and other laws, and this website and its contents may not be copied or imitated in any way without the express written consent of Educate, Inc.

Warranty and Other Disclaimers

The materials and information you find on the Sylvan website are provided "as is," without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Sylvan website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. You specifically acknowledge that Sylvan is not liable for any defamatory, offensive, infringing or illegal materials or conduct, or that of third parties contained on the Sylvan website, and Sylvan reserves the right to remove such materials from the Sylvan website without liability.

Policy on Effective Communications with Students with Hearing Disabilities

Click here to view the policy. Adobe Acrobat required. Any ADA-related complaints may be addressed to the legal department via email at legal@sylvanlearning.com.

Copyright Statement

2000 - 2014 Sylvan Learning, Inc. and Educate, Inc. All rights reserved. The contents of the Sylvan website pages, including, but not limited to text, graphics, and icons, are copyrighted materials owned or controlled by Educate, Inc. or its affiliate companies and contain Sylvan's name, trademarks, service marks, and trade names. You may download one copy of these materials on any single computer and print a copy of the materials for your use in learning about, evaluating, or acquiring Sylvan services or products. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify these materials.

Product/Services Information

The materials and information you find on the Sylvan website are provided "as is," without warranty of any kind, either express or implied, including without limitation any warranty for information, services, or products provided through or in connection with the Sylvan website and any implied warranties of merchantability, fitness for a particular purpose, expectation of privacy or non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Contact Information

Sylvan:

Sylvan Learning, Inc.
1001 Fleet Street
Baltimore,MD 21202 USA
www.sylvanlearning.com
SLCInformationDesk@sylvanlearning.com

Affiliate Companies:

Book Adventure
1001 Fleet Street
Baltimore, MD 21202 USA
www.bookadventure.com
book.adventure@sylvanlearning.com

Sylvan Research Institute
1001 Fleet Street
Baltimore, MD 21202 USA
www.sylvanresearchinstitute.com
sylvan.research@sylvanlearning.com

Franchisees of Sylvan Learning:

Sylvan Learning Center franchisees are independent business owners who license the Sylvan brand and materials. They are located across the United States, Canada, and other countries.

To find the address of a franchisee near you, visit www.sylvanlearning.com and type your zip code or postal code into the Center Finder.